COVID-19 update: SEC Care services are considered essential will continue to operate. Our priority is to keep clients, staff and volunteers safe. Find out more.

PLEASE CALL 03 6269 1200

Quality Community Care

“A leading service provider. Helping our communities enjoy the life they want to live.”

Prosser House

Privacy and Disclaimer

Privacy statement

South Eastern Community Care (SEC Care) does not collect personal information unless you choose to provide that information. The personal information you submit to the organisation (through sections on the SEC Care website, such as mailing lists and information-request forms) will be used only for the purpose for which it is intended, and will not be shared, sold, or disclosed to third parties in any form, unless such release is required by law.

If you visit the SEC Care website and only browse the site, read pages or download information, the site’s operating system will not gather personal information, but will automatically record some general information about your visit. SEC Care gathers information on the number of visitors, the nature of their information requests, and the internet service providers that visitors use. These statistics are used to improve the website and make it more user friendly.

Business transition

In the event SEC Care goes through a business transition such as a merger, acquisition by another organisation or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. In this event, you will be notified via email, and there will be a notice on the SEC Care website for 30 days of any such change. 

Changes in this privacy statement

If SEC Care decides to change the privacy policy, the changes will be communicated through the privacy statement and other places deemed appropriate so that visitors are openly aware of what information SEC Care collects, how it is used, and under what circumstances (if any) it is disclosed.

SEC Care reserves the right to modify this privacy statement at any time, so it is recommended that visitors to the site review it frequently. If we make material changes to this policy, members and clients will be notified by email, and by means of a notice on the home page.

Contact us

If you have any questions or suggestions regarding the privacy statement, please contact us at


save time and pay online!


Contact your bank or financial institution to make payments via Bpay from your cheque, savings or credit card account. Our biller code is 215871 and the Bpay payment details are located in the bottom section of your invoice.


join our mailing list

Join our mailing list to receive our client newsletter by email.